Frequently Asked Questions
Frequently Asked Questions
How do I login to my investor portal?
You can log in via the home page, please click here to go to the home page.
What information do I need to login to my investor portal?
You need to be registered for the investor portal in order to log in.
Registration will require you to supply your:
- Unitholder Reference Number
- Full Account Name (as used on your investment application)
- Email Address (as used on your investment application)
Why can’t I log in?
You need to be registered for the investor portal in order to log in.
Registration will require you to supply your:
- Unitholder Reference Number
- Full Account Name (as used on your investment application)
- Email Address (as used on your investment application)
I can’t remember my password, what do I do?
To reset your password, please click here to reset your password.
I can’t remember my username, what do I do?
Unfortunately, as we cannot directly disclose usernames to anyone, please check the emails you have received from the investor portal as the automated notifications will contain your username.
What is my Unitholder Reference Number (URN)?
Your Unitholder Reference Number is the code assigned to your portfolio. This code can be found on any correspondence you may have received from us. Alternatively, you can email info@capitaldynamics.com.au for further assistance.
How do I find my transaction history?
Transaction details will be under the section titled "Transaction History" after you have logged in.
How do I find my distribution history?
Distribution details are now combined with other transaction details and can be under the section titled "Transaction History" after you have logged in.
How do I change my personal contact details?
Unfortunately, you cannot change your address details via the investor portal. For proper administration purposes, we would appreciate if you could fill out the "Change of Address" Form and send the original copy of your signed instruction to the following address:
|
By Mail: i Capital International Value Fund C/- Boardroom Pty Limited GPO Box 3993 Sydney NSW 2001 AUSTRALIA |
By Courier: i Capital International Value Fund C/- Boardroom Pty Limited Level 12, Grosvenor Place 225 George Street Sydney NSW 2000 AUSTRALIA |
Alternatively, you can send it to our office in Kuala Lumpur and we will courier it to Sydney, Australia.
ATTN: Capital Dynamics Australia Limited
C/- Capital Dynamics Sdn Bhd
16.01A, 16th Floor
Plaza First Nationwide
No.161, Jalan Tun H.S. Lee
50000 Kuala Lumpur
Malaysia